Some companies that cut jobs in the name of AI are rehiring workers after finding that the technology needs more human oversight or cannot replicate institutional knowledge. Examples include Klarna recruiting customer-service representatives again and Ford hiring or promoting veteran engineers after AI quality-control tools underperformed; experts say returning workers should seek better pay, training and clarity about future staffing.
Proton is pressuring employees to adopt AI, including by tracking AI-generated code and using hostile language toward workers who raise concerns, according to an investigation cited by Fast Company. The company has reportedly considered replacing future engineering hires with product managers who build with AI, while employees fear that speed could come at the expense of security and a healthy workplace culture.